FAQ

In order to receive support, please join our discord server and create a support ticket:

The server rules can be found in the wiki.

Please check the staff page of our website.

Sadly, in most cases, we do NOT provide refunds unless the issue is due to a bug in the server.

Please create a support ticket in our discord server (https://discord.gg/ponchocraft).
Optionally, you can DM @knight_rider25 (Manager) on discord.

I need help, where do I go?