Terms Of Service

1. Acceptance of Terms
By purchasing any item or subscription from the PonchoCraft store, you agree to these Terms of Service and our Privacy Policy. Failure to agree prohibits purchases. We reserve the right to update or change these terms at any time.

2. Eligibility and Age Restriction
To use the PonchoCraft store and purchase products, you must be at least 18 years old or have explicit parental or guardian consent if you are a minor. PonchoCraft is not responsible for any misuse or unauthorized purchases made by minors or anyone without proper consent.

3. Products and Services
All products, including ranks, subscriptions, and virtual goods, are digital and non-transferable outside of PonchoCraft’s Minecraft server. Prices, product offerings, and availability may change without notice. We reserve sole discretion to modify or discontinue products anytime.

4. Payments and Authorized Providers
Payments processed through authorized payment providers only. PonchoCraft does not store payment information. All purchases are final unless due to technical errors or server faults resulting in undelivered items. Refunds are at the sole discretion of PonchoCraft. No refunds for buyer’s remorse or dissatisfaction with products.

5. Account, Username, and Rank Requirements
Users must provide accurate Minecraft usernames and contact details. Some products require the purchaser hold specific ranks or meet criteria before purchase. Ranks and subscriptions will be assigned automatically upon purchase.

6. Subscription Management
Subscriptions are automatically renewed until canceled by the user or PonchoCraft. You are responsible for managing your subscription and payments. Cancellation requests must be submitted through authorized channels.

7. Conduct and Abuse
Users agree to follow PonchoCraft’s server rules. Fraud, abuse, chargebacks, or unauthorized transactions will lead to purchase reversals, bans from the server, and potentially legal action. PonchoCraft disclaims all liability for misuse by users.

8. Intellectual Property
PonchoCraft retains all rights to store products, server branding, and digital assets. User content remains the user’s property, but by purchasing or interacting with PonchoCraft, you grant us rights to use, distribute, and display your content for moderation and promotional purposes.

9. No Warranty, Limitation of Liability
Products are provided "as is" without warranties. PonchoCraft is not liable for any damages related to the use or inability to use purchased products, loss of data, or server outages. You assume all risk of using our services.

10. Data Protection and Privacy
User data is handled per our Privacy Policy. PonchoCraft does not share sensitive information with unauthorized parties. By purchasing, you consent to data collection necessary to provide services.

11. Termination
PonchoCraft reserves the right to terminate user access and revoke purchases for violation of terms or server rules without refund.

12. Governing Law and Jurisdiction
These terms are governed by the laws of South Carolina. Any disputes fall under South Carolina jurisdiction.

13. Contact
All support and inquiries related to purchases should be directed to our Discord at discord.gg/ponchocraft.